Help / Signup / Verification code

I didn't get the verification code

There are two situations, and both are easy to handle.

1. You see “Verification is temporarily unavailable.” This is expected during early access. Your VayaPin is still created — in a pending-verification state — and we'll notify you the moment verification is switched back on. You don't need to do anything: just continue.

2. A code was sent but didn't arrive. Check your spam or junk folder first. Then wait the full 60 seconds and tap Resend code. If it still doesn't land, switch channels — use email instead of SMS, or vice-versa.

If it persistsSaw “temporarily unavailable”? You're already done — continue to the next step. Otherwise: check spam, wait 60s, tap Resend, then try the other channel.

Didn't find your answer?

Reach our team with the Pin name you were creating and a screenshot if you have one.

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